Legal
Terms of Service
Last updated 1 January 2026
The service
Letora provides AI voice agents that answer, qualify and route calls for your business, along with related booking, messaging and transcript features.
Your responsibilities
You're responsible for the accuracy of the information you give us to train the agent — services, pricing, availability and service area — and for making sure your use of call recording complies with the law in your state.
Fees and billing
Plans are billed monthly in advance, with a one-off setup fee covering agent training. Call volumes above your plan are charged at the overage rate we agree in writing.
No lock-in
You can cancel at any time with notice before your next billing date. On cancellation, your number reverts to its previous routing.
Availability
We aim for continuous service but don't guarantee uninterrupted availability. Telephony and third-party outages are outside our control.
Liability
To the extent permitted by law, our liability is limited to the fees you paid in the three months before the claim. Nothing here excludes rights you have under Australian Consumer Law.
Contact
Questions about these terms? Email micheal@letoraai.com.